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BONFILS WINES ("we", "us" or "our") operates the https://bonfilswines.com website (the "Service"). This document informs you of our policies regarding the collection, use and disclosure of personal data (as defined below) and cookie management when you use our Service.
We will process your personal data in accordance with the applicable data protection and privacy laws. Under European Union data protection legislation, the data controller is DOMAINES BONFILS, Domaine de Cibadiès in CAPESTANG (34 310), France, registered under number 338 232 472 in the Béziers Trade and Companies Register, which is the data controller under the applicable personal data regulations. We will not use or share your information with others unless otherwise stated in this Privacy Policy.
We use your personal data to provide and improve the Service. By using the Service, you consent to the collection and use of information under this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meaning as in our Terms and Conditions of Use available at https://bonfilswines.com.
We collect information about you, including personal information, in a variety of ways. Personal information may include, but is not limited to, your email address, name, telephone number, postal address ("Personal Information"). We collect information about you in the following ways:
• Information you give us. When you use our Service, we may ask you to provide certain personal information that may be used to contact or identify you, such as your name, address and e-mail address. We collect this information in order to provide you with the Service, to identify and interact with you, to respond to your requests/questions, to process your order forms and to improve our services.
• Automatically Collected Information Login Data. We may also collect information that your browser sends us when you visit our Service ("Connection Data"). This Connection Data may include information such as your computer's IP address, browser type, browser version, the pages of our Service you visit, the time and date of your visit, the time spent on those pages, and other statistical data. Cookies. Cookies are files that contain a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and transferred to your devices. We use cookies to collect information to improve the services we provide to you. You can set your browser to refuse all cookies or to tell you when a cookie is being sent. If you do not accept cookies, you may not be able to use certain features of our Service. We therefore recommend that you leave them turned on.
Article 2 - Use of information
We use your personal data as follows:
• Operations. To operate, maintain and improve our Service and to manage your account, including to communicate with you about your account, if you have an account on our Services.
• Communications. With your consent, we may use your personal data to send you newsletters, promotional and advertising material and other information that may be of interest to you. You can opt out of receiving some or all of our communications by following the unsubscribe link or instructions provided in all our emails.
• Payments. To process your payments via our Service.
• Other uses. Because we believe it is necessary or appropriate to (a) comply with applicable laws, (b) comply with legal claims and legal process, including responding to requests from public and governmental authorities, (c) enforce our Policy, and (d) protect our rights, privacy, safety or property and/or yours or others.
Article 3 - Sharing information
We share your personal data as follows:
• Third parties you have designated. We may share your personal data with third parties if you have given us your consent.
• Service Providers. We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform services associated with the Service and/or to help us analyse the use of our Service. These third parties have access to your personal data only to perform specific tasks on our behalf and are prohibited from disclosing or using your information for any other purpose. We will not disclose any personal data to third party companies for their own promotional purposes.
•Compliance with laws. We will disclose your personal data when required to do so by law or if you are subpoenaed to appear before the law or if we believe that such action is necessary to comply with the law and reasonable law enforcement requests or to protect the safety or integrity of our Service.
• Corporate Restructuring. We may share your personal data when we complete a business transaction or are in negotiations for a business transaction that involves some or all of our business or assets. These transactions may include a merger, financing, acquisition or bankruptcy transaction or proceeding.
• Other disclosures. We may share your personal data if we believe it is necessary or appropriate to (a) comply with applicable laws, (b) comply with legal claims and legal process, including to respond to requests from public and governmental authorities to meet national security or law enforcement requirements, (c) to implement our Policy, and (d) to protect our rights, privacy, safety, or property and/or yours or others.
Article 4 - Transfers of personal data
We may transfer your Personal Data to countries outside the European Economic Area ("EEA"), including to countries that have different data protection standards to those that apply in the EEA. Any transfer of your Data outside the EEA will be subject to appropriate safeguards that comply with applicable data protection regulations.
A copy of the applicable guarantees can be obtained on request. If you have any questions about transfers of personal data outside the European Economic Area, you can contact us at the address below: Contact details of the Data Protection Officer: agathebonfils@bonfilswines.com
Article 5 - Duration of storage of personal data
Your personal data is kept for as long as necessary for the purpose for which it was collected and will be destroyed at the end of this period. The retention periods are listed below. Please note that your data will be destroyed within a maximum of one (1) month from the date of your request to unsubscribe.
• Creation and management of your account: Deletion after three (3) years of inactivity.
• Order processing and product delivery: Ten (10) years after order confirmation.
• Bank data during online payments: Duration of the transaction.
• Answering questions sent via the contact form: Duration of processing then three (3) years after processing,
• Complaints management and compliance: Duration of the complaint plus 5 years from its resolution.
• In case of legal action: duration of the procedure until the full execution of the court decision or the settlement protocol.
• Sending information on offers, news and events: Unless you unsubscribe, three (3) years from your last contact with DOMAINES BONFILS.
• Displaying advertisements on your social networks and those of others like you: Three (3) years from your last contact with us
• Security and integrity of the Site: Three (3) to six (6) months depending on the security and integrity operations performed.
• Fraud prevention and detection: Three (3) to six (6) months depending on the investigations carried out and the duration of legal proceedings (if any).
• Geolocation: No data retention.
Article 6 - Security of personal data
The security of your personal data is important to us and we endeavour to implement and maintain reasonable and commercially acceptable security procedures and practices appropriate to the nature of the information we store to protect it from unauthorised access, destruction, use, modification or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of any personal data we have collected from you.
Article 7 - Links to other websites
Our Service may contain links to other websites that are not operated by us. If you click on a third party link, you will be redirected to that third party's site. We strongly recommend that you read the privacy policy of every site you visit.
We have no control over third party sites or services and are not responsible for their content, privacy policies or practices.
Article 8 - User content (OPTIONAL)
You may share personal data with us when you submit user content to our website. Please note that any information you post or disclose on our website will become public information and will be available to all other users of our Service and to the general public.
Article 9 - Children's privacy
Only persons 18 years of age or older may access our Service. We do not knowingly collect personal information from persons under the age of 18. If you are the parent or guardian of a child and you become aware that the child has provided us with personal data, please contact us. If we learn that we have collected personal data from someone under the age of 18 without verifying parental consent, we will take steps to delete that information from our servers.
Article 10 - Changes to this Privacy Policy
This Privacy Policy is effective as of the "Last Updated" date indicated above and will remain in effect unless there is a change in its terms in the future. Such change will be effective upon posting on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy regularly.
Your continued use of the Service following the posting of any changes to the Privacy Policy on this page will constitute evidence of your knowledge of the changes made and your agreement to abide by and be bound by the modified Privacy Policy. If we change this Privacy Policy, we will notify you either through the email address you have provided or by posting a prominent notice on our website.
Article 11 - Access to personal data
You have the right to access the information we hold about you. If you wish to exercise this right, please contact us via the contact form on the website or via the following e-mail address: agathebonfils@bonfilswines.com.
You may also contact us to update or correct any inaccuracies in the personal data we hold about you. In your request, please specify which personal data you would like us to amend, whether you would like the personal data you have provided to be deleted from our database or what limits you would like to place on the use of the personal data you have provided to us.
For your protection, we can only implement requests in relation to personal data associated with a particular email address you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as possible.
Article 12 - Cookie Management
Our cookie policy includes what cookies are, how we use them, how third parties with whom we partner may use cookies on the Service, your choices regarding cookies and other information about cookies.
12.1 Cookie definition
Cookies are small text files generated by the websites you visit, which store data that can be useful later. This data is used to store your information between pages and to analyse how you interact with the website. Cookies are secure, they can only store information that is made available by the browser, information that the user has previously entered into the browser or that is included in page requests. They cannot execute code or be used to access your computer. Cookies can be either "persistent" or "temporary" cookies. Persistent cookies remain on your personal computer or mobile device when you log out, while temporary cookies are deleted as soon as you close your web browser.
12.2 Use of cookies
When you access and use the Service, we may place a number of cookie files in your web browser. We use cookies to enable certain features of the Service, to provide analytics, and to store your preferences. We use both temporary and persistent cookies on the Service and we use different types of cookies to run the Service. Essential" cookies allow us to identify users and prevent fraudulent use of user accounts.
We use "preference" cookies to store information that changes the way the Service behaves, such as a registered user's "Remember Me" feature or a user's language preferences. Analytics cookies are used to track information about the use of the Service so that improvements can be made. We may also use analytics cookies to test new advertisements, pages, features or new functionality on the Service to see how our users respond.
In addition to our own cookies, we may also use various third party cookies to report usage statistics for the Service, provide advertisements on and through the Service, etc. Targeted and advertising" cookies track your browsing habits to enable us to serve ads that may be of interest to you. These cookies use information about your browsing history to group you with other users who have similar interests. Based on this information and with our permission, third party advertisers may place cookies to enable them to serve ads that we believe are relevant to your interests on third party sites.
Social network" cookies are used when you share information using a social media sharing button or link your account or interact with our content on a social network site such as Facebook, Twitter, Instagram.
Article 13 - Your choices regarding cookies
If you wish to delete cookies or have your browser delete or refuse cookies, please consult the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you may not be able to use all the features we offer. You may also not be able to save your preferences and some of our pages may not display correctly.
Article 14 - Lifetime of Cookies
Session cookies are only stored on your device for the duration of your internet session. They are not stored on your hard drive. They are generally used to track the pages you visit so that we can provide you with a more personalized experience during your visit to the Site. Persistent cookies are stored on your device's hard drive until you delete them or they reach their expiration date. These cookies can, for example, be used to remember your preferences when you use the Site. This information collected via cookies is retained for a maximum of twenty-five (25) months and the lifetime of these cookies will not exceed thirteen (13) months from the date of consent. If you have any questions about this Privacy and Cookie Policy, please contact us at the following e-mail address: agathebonfils@bonfilswines.com.